Total RegTech Solutions, Regtech Africa Media and FITC are pleased to deliver this online interactive programme under the auspices of the Central Bank of Nigeria. This programme will provide participants with an understanding of the most effective approaches to Debt Recovery, Stage Movement & NPL Control. Scheduled for the 21st of September, 10 am West Africa Time, All day event.
OVERVIEW
The Covid-19 pandemic has triggered an exacerbated economic volatility creating unprecedented levels of credit risk. According to the National Bureau of Statistics (NBS), Non-performing loans (NPLs) in Nigerian banks increased to N1.212 trillion at the end of June 2020, from N1.059 trillion recorded in December 2019, indicating that NPLs across Nigerian banks rose by N152.4 billion or 14.38% in six months with further deterioration in asset quality expected. A continued increase in NPL, not only erodes Capital, and affects earnings, but poses a risk of loss to Depositors.
This is an area of concern to Shareholders about the financial health of the Institution. For the Regulator, concerns on economic growth & financial sector stability, thereby prompting increased monitoring and supervisory oversight that sound lending, effective yet fair debt recovery practices are employed.
With the introduction of IFRS9, which requires Financial Institutions to take forward-looking measures into the calculation of Provisions (Expected Credit Loss), the emphasis on proactive and tighter control on Credit Risk & Debt Collection could never have been more amplified. Being a deduction from the Profit of the Institution during that Financial Accounting Period, Provisions can increase exponentially and can have a dramatic effect on P&L.
LEARNING OBJECTIVES
Proactive Management of Stage Movement, the multiplier effect of Decision Science, effective use of Automation, to achieve the following KPI’s,
- Increase, Early Recovery vs Attempts
- Decrease, Days Delinquent vs Cure Rate
- Increase: Promise to Pay Outcome
- Increase: Debt Collection Realization
CONTENT
Appreciating the issue from an economic and regulatory perspective & the Regulator’s counsel to Institutions. (Central Bank of Nigeria)
RegTech Tools for Regulatory Compliance. (Regtech Africa Media)
Decision Science in Debt Recovery. (Total RegTech Solutions)
- Corroborating your experience and intuition with data driven model evidence
- Segmentation based framework
- Measuring Propensity-to-Pay
- Early warning signals & scenarios
- Validation, Recalibration of a Debt Recovery Strategy
- Using the right mix of Resources & Channels
- Validation, Recalibration of a Contact Strategy
- Proactive measures
- Allocation Models
- Performance Measurement
The practical application of automation in Debt Recovery (Total RegTech Solutions)
- Applying Decision Science in Automation Support
- Case Allocation Logic
- Customer Communication (T+0 onwards)
- Stakeholder Management
- Using browsers and mobile apps effectively
- Managing connectivity issues
- Providing real-time information
- Case updates in real time
- Remedial Actions & Forbearance
- Collect-from-home
- Voice Assistants
- Geo-tagging
- Multi-Mode Payments; and e-Receipts
- Stage Movement & MIS
WHO SHOULD ATTEND
Lending & Credit Providing Institutions (Banks, Micro-Finance Institutions, FinTech)
Retail Banking Business Heads, Consumer Finance Head, Head of Retail/Consumer Risk, Chief Risk Officers, Chief Credit Officers, Credit Risk Heads, and their team are welcome.
For registration & enquiries, contact Christie on +234 80 35267788 or email cochei@fitc-ng.com